Longevity and Performance

Website Maintenance and Support

Website maintenance and support have become integral components of correctly managing an online presence. To ensure that a website remains secure, functional, and up-to-date, regular maintenance is essential. Tasks like updating software, backing up data, and fixing broken links, all aimed at improving site performance and user experience.

Maintaining a website goes beyond mere troubleshooting; it is an ongoing process that should be proactive and supports the overall health of your digital footprint. 

The Importance of Regular Maintenance


Any website will slowly crumble in functionality if maintenance is not kept up. All features of any website should be regularly checked, from navigation menus to contact forms, reducing the likelihood of user frustration or site abandonment due to technical issues.


Security is a top priority in our maintenance tasks. With cyber threats evolving, we proactively update security measures to protect sensitive data and maintain user trust. This includes regular updates to security plugins and monitoring for any suspicious or malicious activity.

Key Maintenance Tasks

In more detail, here are some of the ongoing actions we take to make sure your website is on the up-and-up:

Technical Updates

  • Check and update to the latest versions of CMS and plugins.
  • Regularly backup website data.
  • Monitor website loading speed and perform optimizations if necessary.

Security Checks

  • Install and update security software.
  • Run regular scans for vulnerabilities.
  • Establish secure access protocols for user data protection.

Overall Site Improvements

  • Review and refine the user experience (UX) aspects of the website.
  • Address and correct any reported bugs or errors, ensuring seamless interaction.

Building a Maintenance Plan & Determining Priority Needs

We first assess what a website requires in terms of maintenance. We categorize needs based on priority, frequency, and complexity. These needs typically include:


Applying updates to software and plugins to mitigate vulnerabilities.


Scheduling regular site backups to prevent data loss.


Monitoring and testing loading times and optimizing for speed.


Checking for accuracy and updating as needed.


Ensuring all web pages are optimized for search engines.


Adhering to web accessibility and privacy standards.

Security Management

In managing website security, we focus on thorough security scans, updates and patches, and the use of SSL certificates to assure secure transactions. These practices are key to protecting a website from cyber threats and maintaining its search engine ranking.

Implementing Security Scans

Regular Security Scans: We conduct regular security scans to detect vulnerabilities, malware, and other cyber threats. 

  • Daily Malware Scans: We ensure a daily check for malicious software that could harm your site security.
  • Continuous Monitoring: Our systems keep a vigilant eye on your website security around the clock, safeguarding against any suspicious activity.

Updates and Patches

Timely Application: We apply security updates and patches to all software components of your website. 

  • Software Components: This includes the CMS, plugins, themes, and scripts.

SSL Certificates and Secure Transactions

SSL Certification: We ensure your website is equipped with SSL certificates, enabling secure transactions and data transfers.

  • Encryption: SSL certificates provide an encrypted connection, critical for protecting user data.
  • Impact on Ranking: A secure website not only gains trust from its visitors but also tends to rank better on search engines.

    Backup and Recovery Strategies

    One of the most important facets of a great maintenance plan is to make sure comprehensive and frequent backups take place. Often this is the last line of defence if a worst case scenario takes place. Backups should be done off-site, sometimes cloud based as well as locally.

    Reliable Backup Systems

    • Frequency: Daily 
    • Variety: Both physical (on-premises) and cloud-based solutions are employed for redundancy.
    • Validation: Backups are routinely tested for data integrity to confirm successful restoration is possible.

      Recovery Planning

      • Disaster Scenarios: We prepare for a range of issues from server crashes to cyber attacks.
      • Recovery Tests: Scheduled drills to practice our recovery procedures ensure preparedness.

        Web Hosting Services FAQ

        What's the cost for website maintenance?

        The cost of website maintenance services varies widely and is based on factors like the complexity of the website, the frequency of required updates, and the level of technical support needed. We often roll this service into your package depending on what specific needs are.

        How should businesses approach handling their ongoing website maintenance needs?

        Businesses should approach ongoing maintenance proactively by establishing a consistent schedule, allocating resources for unexpected issues, and staying informed about the latest web technologies. Partnering with a reliable service provider can also be beneficial for handling complex or time-consuming maintenance tasks.

        What are common services included in a website maintenance package?

        A standard website maintenance package usually covers critical services such as content updates, security patches, performance monitoring, and troubleshooting issues. Regular backups and technical support are also commonly included to safeguard against data loss and to provide assistance when necessary.

        Need Help With Your Website?

        Contact us today and let’s chat about how we can keep your website running 100%